We are here to help
You are about to report a fault so your device can be looked at by Remade.
Please complete the following process so your problem can be fixed as efficiently as possible:
for over 12 hours
fault to Remade
Charge your device for at least 12 hours with the charger and USB cable provided.
By reading our manufacturer fixes and tutorials, you may be able to solve your problem without having to send your device in to Remade
If your problem persists despite you reading the tutorials and applying what you learn please contact the Remade customer services team, who can look into your issue.
Use the search bar to find the main fault with your device:
or click here if your problem hasn't been resolved